Terms of Service

OVERVIEW

This website is operated by NevuBack.com.

Throughout the site, the terms “we”, “us” and “our” refer to Nevu Back.

Nevu Back offers this website, including all information, tools, services and products available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, vendors, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these Terms of Service.

If you do not agree to all of the terms and conditions of this agreement, you may not access the website, purchase our products or use any Services.

Any new features, products or tools added to the current store shall also be subject to these Terms of Service.

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online ecommerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms may result in immediate termination of your Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You understand that your content, not including credit card information, may be transferred over various networks and may be changed to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information available on this site is accurate, complete and current.

However, material on this site may be provided for general informational purposes and should not be relied upon as the sole basis for making decisions without consulting appropriate primary or professional sources where necessary.

Any reliance on material on this site is at your own risk.

This site may contain historical information.

Historical information is necessarily not current and is provided for reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update all information unless required by law.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, any product, feature or content without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service, except where applicable law requires otherwise.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website.

These products or services may have limited quantities and are subject to return or refund only according to our Refund Policy.

We have made every reasonable effort to display as accurately as possible the colors, appearance and images of our products.

We cannot guarantee that your computer, phone or other device will display every color or product detail accurately.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region or jurisdiction.

We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities of any products or services that we offer.

All product descriptions, specifications, pricing, promotions and availability are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

Any offer for a product or service made on this site is void where prohibited.

Nevu Back Product Use

Nevu Back is an at-home wellness and back-therapy product intended for use according to the instructions supplied with the product.

Information provided on the Site regarding back pain, sciatica, spinal discs, traction, massage, heat or related topics is provided for general product and educational information.

Nevu Back is not intended to replace individualized diagnosis, medical treatment or advice from a qualified healthcare professional.

Results and experiences may vary between individuals.

Customers with serious medical conditions, recent injuries, recent surgery, implanted medical devices, significant neurological symptoms, pregnancy or any condition that may make heat, massage or traction inappropriate should consult a qualified healthcare professional before use.

You are responsible for using the product in accordance with its instructions and stopping use if it causes significant pain, unusual symptoms or worsening discomfort.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, in our sole discretion and subject to applicable law, limit or cancel quantities purchased per person, per household or per order.

These restrictions may include orders placed using the same customer account, credit card, billing address or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by unauthorized dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information so that we can complete transactions and contact you as needed.

For more information, please review our Refund Policy.

SECTION 7 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have complete control or input.

You acknowledge and agree that access to such tools may be provided “as is” and “as available” without warranties, representations or conditions of any kind.

We shall not be responsible for your use of third-party tools except as required by applicable law.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

You should ensure that you are familiar with and approve of the terms under which third-party providers supply those tools.

We may also offer new services, products, features or resources in the future.

Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

Certain content, products and services available through our Service may include materials or services from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content, accuracy, policies, products or services of third-party websites.

We are not liable for harm or damages related to purchases, transactions or use of products, services, resources or content provided by third parties, except where applicable law provides otherwise.

Please carefully review third-party policies and practices before entering into any transaction.

Complaints or questions regarding third-party products or services should generally be directed to the applicable third party.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us comments, feedback, reviews, photographs, videos, suggestions, ideas or other materials, you agree that, where permitted by law, we may use, reproduce, edit, publish, distribute, translate or display such materials for legitimate business purposes.

We are under no obligation to maintain comments in confidence unless otherwise agreed or required by law, pay compensation for comments unless otherwise agreed, or respond to every comment.

We may monitor, edit or remove content that we determine is unlawful, offensive, threatening, defamatory, obscene, fraudulent or otherwise objectionable, or that violates intellectual property rights or these Terms.

You agree that your comments will not violate any rights of a third party, including copyright, trademark, privacy, personality or other proprietary rights.

Your comments must not contain unlawful, abusive or malicious material, computer viruses or malware.

You may not use a false email address, impersonate another person or otherwise mislead us or third parties regarding the origin of submitted content.

You are responsible for the accuracy and legality of content you submit.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy for information about how personal information is collected, used, processed and shared.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability or product specifications.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders where information is inaccurate, including after an order has been submitted, subject to applicable law.

We undertake no obligation to update, amend or clarify information except where required by law.

SECTION 12 — PROHIBITED USES

In addition to other prohibitions contained in these Terms, you are prohibited from using the Site or its content:

• For any unlawful purpose
• To solicit others to perform unlawful acts
• To violate applicable laws or regulations
• To infringe our intellectual property rights or those of others
• To harass, abuse, threaten, defame or discriminate unlawfully
• To submit false or misleading information
• To upload viruses or malicious code
• To collect or track personal information unlawfully
• To spam, phish, pharm, pretext, spider, crawl or scrape unlawfully
• For obscene or unlawful purposes
• To interfere with or circumvent security features of the Site or Service
• To abuse promotions, refunds, payment disputes or chargebacks

We reserve the right to terminate or restrict your use of the Service for violations of these prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will always be uninterrupted, timely, secure or error-free.

We do not warrant that every result obtained from use of the Service or product will be identical for every person.

You agree that from time to time we may remove the Service for periods of time or cancel or modify portions of the Service without notice where reasonably necessary.

Except where expressly stated by us or required by law, the Service and products delivered through the Service are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim implied warranties or conditions including merchantability, fitness for a particular purpose, durability, title and non-infringement, except where such warranties cannot legally be excluded.

Individual responses to Nevu Back may vary.

We do not guarantee that use of Nevu Back will completely eliminate back pain, sciatica, herniated-disc symptoms or any medical condition in every individual.

To the fullest extent permitted by applicable law, Nevu Back, its owners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors shall not be liable for indirect, incidental, punitive, special or consequential damages arising from use of the Site, Service or products.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded.

SECTION 14 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify, defend and hold harmless Nevu Back and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from claims, demands, liabilities or reasonable legal expenses arising from your breach of these Terms, unlawful use of the Service, misuse of the product, violation of applicable law or violation of third-party rights.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 16 — TERMINATION

The obligations and liabilities of the parties incurred prior to termination shall survive termination where applicable.

These Terms remain effective unless and until terminated by either you or us.

You may stop using our Services at any time.

If, in our reasonable judgment, you fail or we reasonably suspect that you have failed to comply with these Terms, we may terminate or restrict your access to the Service where permitted by law.

You remain responsible for amounts legitimately due prior to termination.

SECTION 17 — ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules posted on our Site, constitute the entire agreement between you and us regarding use of the Service and supersede prior agreements or communications relating to the same subject matter.

Any ambiguities in interpretation shall be resolved in accordance with applicable law.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by applicable laws and regulations, subject to any mandatory consumer-protection rights available to customers in their jurisdiction.

Nothing in these Terms is intended to restrict or waive any consumer rights that cannot legally be excluded or limited.

SECTION 19 — CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change or replace portions of these Terms by posting updates and changes to our website.

It is your responsibility to periodically review this page.

Your continued use of or access to the website or Service after updated Terms become effective constitutes acceptance of those updated Terms, subject to applicable law.

SECTION 20 — CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to us through the Contact Us page on NevuBack.com.

Last updated: September 2026