Privacy policy

Privacy Policy

This Privacy Policy describes how Nevu Back (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, make a purchase from, or otherwise interact with NevuBack.com (the “Site”).

By using the Site, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our Site, we may collect the following types of information:

Personal Information You Provide

When you place an order, contact us, subscribe to communications, or otherwise interact with the Site, you may provide information such as:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Customer support communications

  • Any other information you voluntarily provide to us

Payment Information

Payments are processed through third-party payment providers.

We do not directly store your full credit or debit card information.

Our payment providers may collect and process payment information necessary to complete your transaction in accordance with their own privacy policies.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically, including:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of visits

  • Interactions with the Site

  • Advertising and conversion information

  • Cookie and similar technology data

We may use cookies, pixels, tags, and similar technologies to collect this information.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Process payments

  • Send order confirmations and shipping updates

  • Provide customer support

  • Process returns and refunds

  • Detect and prevent fraud or unauthorized transactions

  • Improve our products, website, and customer experience

  • Analyze Site traffic and performance

  • Measure advertising effectiveness

  • Show or measure relevant advertising where permitted

  • Communicate with you about products, offers, or updates where permitted

  • Comply with legal and regulatory obligations

  • Protect our rights, customers, and business

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, and measure the performance of our advertising.

These technologies may include services provided by platforms such as:

  • Shopify

  • Google

  • YouTube

  • Meta

  • Other analytics, advertising, payment, and ecommerce service providers

Depending on your location, you may have the ability to accept, reject, or manage certain non-essential cookies through our cookie consent tools.

Advertising and Analytics

We may work with advertising and analytics partners to understand how customers find and use our Site and to measure the effectiveness of our advertising.

These partners may receive information such as:

  • Device identifiers

  • IP address

  • Browser information

  • Website interactions

  • Pages viewed

  • Purchase or conversion events

Depending on applicable law, some advertising-related disclosures may be considered a “sale,” “sharing,” or use of personal information for targeted advertising.

Where required, we provide users with the ability to opt out of these activities.

How We Share Personal Information

We may share personal information with companies that help us operate our business, including:

  • Shopify and ecommerce service providers

  • Payment processors

  • Shipping and fulfillment providers

  • Customer service providers

  • Analytics providers

  • Advertising platforms

  • Fraud prevention and security providers

  • IT and hosting providers

  • Professional advisers such as accountants, lawyers, and consultants

These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose information when required to comply with applicable laws, court orders, government requests, or to protect our legal rights.

Shipping and Fulfillment

To fulfill your order, we may share necessary information with shipping, logistics, warehouse, supplier, and fulfillment partners.

This information may include your:

  • Name

  • Shipping address

  • Phone number

  • Email address

  • Product and order details

Some fulfillment providers may be located outside your country.

International Data Transfers

Our service providers, fulfillment partners, and technology providers may operate in different countries.

As a result, your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders

  • Maintain business and accounting records

  • Provide customer support

  • Resolve disputes

  • Prevent fraud

  • Comply with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a copy of your personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of certain targeted advertising

  • Opt out of certain sales or sharing of personal information where applicable

To exercise a privacy right, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

Email Marketing

If you subscribe to promotional emails, we may send you information about products, offers, or updates.

You can unsubscribe at any time by clicking the Unsubscribe link included in our marketing emails.

Transactional emails relating to purchases, shipping, refunds, or customer service may still be sent when necessary.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Children’s Privacy

Our Site and products are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

Third-Party Websites

Our Site may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of third-party websites.

We encourage you to review the privacy policies of any third-party service you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, legal requirements, or business operations.

The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right, contact us at:

Nevu Back
Website: NevuBack.com
Email: [SUPPORT EMAIL]

If Nevu Back is operated by another legal entity, that entity may also be identified here as the business responsible for processing your personal information.

Last updated: September 2026